Personal Data Handling

At AMZ Automation, safeguarding your personal information is a commitment we take by heart. We collect essential details, including your name, email, phone number, and billing address, with a single purpose – to ensure the seamless delivery of our services.

On occasion, we may share your personal data with third-party service providers who assist us in completing transactions or enhancing our services. Rest assured, your personal data is your asset, and we'll never part with it without your explicit consent.

We keep your information for only as long as it's needed to fulfill your service requests, adhere to legal obligations, or resolve any potential disputes. Your trust is our priority, and your data is in safe hands.

Data Security

We have implemented reasonable and appropriate measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

Utilizing secure socket layer (SSL) encryption for the protection of your payment information during transmission is just one of the steps we take. However, it's important to note that, due to inherent internet data transmission risks, we cannot guarantee absolute security.

We recommend that you take necessary security precautions to protect yourself from potential risks.

Cookie Usage

We may utilize cookies to gather information regarding your interaction with our website and services. These cookies are intended to enhance our services and provide you with an improved user experience.

You have the option to decline the use of cookies, but please be aware that this may affect your access to specific features or services on our website.

Refund Policy

We strongly recommend reviewing and fully comprehending our refund policies to gain a comprehensive understanding of your entitlements and the limitations under our AMZ Automation Policies.

It's important to note that our refunds are only provided in exceptional circumstances and under specific conditions, as detailed below:

We offer a 100% refund on all our services, with certain conditions.

• Special or custom packages are not eligible for a refund.
• Refunds are not applicable if you request revisions beyond the initial concepts.
• No refund will be provided if we do not receive any response from you for over two weeks without prior notice.
• If you request to put the project on hold, the refund will be void.
• Any violation of our company policies renders you ineligible for a refund.
• Incomplete or insufficient information provided in the creative brief is not subject to a refund.
• Refunds are not granted for reasons such as a change of mind, partner disagreements, or any issues unrelated to the service provided.
• After accepting multiple sets of revisions, the refund is no longer applicable.
• You are entitled to a 100% refund if requested before work on your project has commenced.

Claiming Your Refund

To initiate a refund, please follow these steps:

Contact us with your concern through one of the following methods:

• Business Number: +1-415-513-5890
• Live Chat
• Email: support@amzautomation.co

We will make every effort to address your concern promptly based on our revision policy. If necessary, we will proceed with a refund request approval from our refund department.